Get in Touch
Have questions about Lobi? Need support? Want to share your story? We'd love to hear from you. Our team is here to help.
How Can We Help?
Choose the best way to reach us based on your needs
General Support
Questions about Lobi, orders, shipping, or general inquiries? Our support team is ready to help.
support@Lobi.ai
Response within 24 hours
Technical Support
Having technical issues with Lobi? Need help with setup, connectivity, or troubleshooting?
tech@Lobi.ai
Response within 12 hours
Business Inquiries
Interested in partnerships, press inquiries, or bulk orders for organizations? Let's talk business.
business@Lobi.ai
Response within 48 hours
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible
Frequently Asked Questions
Quick answers to common questions
How long does shipping take?
Standard shipping takes 3-5 business days within the US, and 7-14 business days internationally. Express shipping options are available at checkout.
What if Lobi stops working?
Lobi comes with a 2-year warranty covering manufacturing defects. Our technical support team can help troubleshoot issues remotely, and we offer repair or replacement services.
Can I return Lobi if I'm not satisfied?
Yes! We offer a 30-day money-back guarantee. If you're not completely satisfied with Lobi, you can return it for a full refund within 30 days of purchase.
Is my data safe with Lobi?
Absolutely. All data is encrypted and stored securely. Lobi processes most interactions locally, and any cloud data is anonymized and used only to improve your experience.
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Our headquarters and innovation lab
Lobi Headquarters
Address
123 Innovation Drive
Tech Valley, CA 94025
Phone
+1 (555) 123-Lobi
Visitor Hours
Monday - Friday: 9:00 AM - 6:00 PM PST
Tours by appointment only
Innovation Lab
Where Lobi comes to life
Want to see how Lobi is made? Book a tour of our state-of-the-art facility and meet the team behind the technology.